Roller blinds, as they come in a wide range of fabric and colour solutions, and are easy to manufacture and install, making them an excellent choice if you’re on a tight budget. We’ll be happy to explain all of the options and recommend the best solution for you during your free consultation.
What is the warranty period for your products and service?
We provide a 2-year total warranty on installation and manufacturing, which means if there’s anything you’re not 100% satisfied with, we’ll fix it to get it right. Because of our careful process and attention to detail, we traditionally have a very low number of warranty claims compared to our competitors.
What payment do I need to make when placing my order?
A 30% deposit is required at the time of placing your order. This enables us to begin working on your custom order. The balance can be paid to our team-member at the time of the job’s completion.
Is your measure and quote service free?
Yes! We even go above and beyond the standard service and provide a curtain and blind design consultation free of charge and obligation free! This consultation provides advice including styles, colours, insulation recommendations, privacy considerations, and light control options.
Are your curtains and blinds ready made or custom made?
All our products are custom made. This ensures the highest level or quality and service, so you can be certain your window furnishings will fit perfectly and be just the right colour and texture.
What’s the difference between custom and ready made products?
Custom made products are higher in quality and made to individual measurements and colour selection, whereas ready made furnishings are made in standard sizes. For this reason, ready made alternatives may not fit your window accurately, and also generally come with a limited choice of colours.
I’ve found a fabric I like, but it’s not from one of your ranges, are you able to get it?
We can usually source the fabric for you, but we’ll need some details about the fabric in order to find the supplier and availability. If we can’t get the exact fabric you want (unlikely), we’ll endeavour to find you the perfect alternative from the thousands of fabric choices we have available.
How do I clean my curtains?
Curtains are required to have a care label attached which specifies how that particular fabric is to be cleaned. Refer to your care label, usually found in the top corner of your curtains, for instructions.
What forms of payment do you accept?
- Cash
- Cheque
- Visa and Mastercard
- Bank Transfer
I need window treatments but I’m not sure which product would suit my windows. Can you help?
Our consultants are trained interior decorators who will help you get the look you love that fits perfectly with your existing decor. Simply arrange a free consultation and we’ll visit to discuss options and make recommendations at a time that suits you.
