Terms & Conditions of sale and installation including Warranty Information

  • Our quotations are for the supply of blinds, awnings, verticals, and custom made furnishings, with or without installation, or other goods as specified on the quotation. The quotation does not include other work unless specified in a signed agreement.
  • Upon receipt of the purchaser’s acceptance of the quote, Decor8 reserves the right to review before commencement
  • Any date fixed for completion of any work by Decor8 is fixed in light of the circumstances existing at the date of the quotation. Decor8 will not be responsible for delays in completion or failure to complete such work caused by circumstances for which Decor8 is not responsible or has no control over. i.e. transport strikes, industrial disputes, manufacturing delays, etc.
  • Any statement or agreement by Decor8 is contingent on its liability to secure goods and/or material for the manufacture or supply of an order.
  • An order or quotation is given on the basis that all work is carried out during normal working hours unless otherwise arranged or quoted for
  • The prices quoted in any quotation are valid for 14 days unless otherwise agreed to in writing by Decor8
  • An order cannot be cancelled or changed once it has entered production
  • Decor8 accepts no responsibility for changes in length, shrinkage, or dropping of material. Decor8 shall not be liable in any way for loss or damage as a consequence thereof. Any alterations under these circumstances will incur a charge
  • Variations of shade can occur in the manufacture of different materials. Decor8 will take every care to obtain the best effect but cannot assume responsibility for variations in colour or grain structure.
  • Any invoice or quotation is subject to corrections for clerical or mathematical errors.
  • Decor8 does not accept responsibility for errors in a customer’s own measurements
  • Decor8 reserves the right prior to delivery and installation to require from the purchaser:
    • Payment of a deposit
    • Payment of a balance at the time of installation
  • Payment of account
    • Interest may be charged on overdue accounts at the overdraft interest rate charged by our bank from time to time. In addition, any collection charges, legal expenses, and commissions incurred in attempting to recover payment shall be payable by the customer.
  • Title of goods does not pass until the account has been fully paid
  • The warranty on all products shall be 2 years (against faulty manufacture or installation), unless otherwise agreed in writing by Decor8.
  • Customers are responsible for the removal of any existing window treatments or furnishings, should removal be required to install new treatments. A charge may apply if our fitter needs to remove existing window treatments.
  • All blinds are made “square” and no responsibility can be taken for “out of square” windows.
  • Decor8 does not accept responsibility for neglect or misuse of installed or manufactured products
  • Poor fitting surfaces are the responsibility of the client and as such Decor8 cannot accept liability for any damage
  • Warranty does not apply to damage caused by dry cleaning, washing, or fading thereof
  • Warranty claims can only be made by the original purchaser of the product as listed on the invoice, and only once the invoice has been paid
  • Blinds under 600mm do not always track properly and won’t be covered by warranty
  • Products exceeding our recommended dimensions (e.g. oversized blinds) may not hang flat and may pucker along the bottom rail or form a ‘V’ shape. As such, oversized blinds will not be covered by these warranty terms.
  • A $50.00 Service Call fee will apply if Decor8 attend the home and the issue is not covered under warranty or is out of warranty.